Terms & Conditions
Clear, transparent, and fair booking terms designed to protect your holiday in Kashmir & Ladakh while establishing mutual clarity.
Last Updated: September 2026 • Applicable to all bookings with Shop A Trip Tour & Travels
1Introduction & Acceptance of Terms
Welcome to Shop A Trip Tour & Travels ("Shop A Trip", "we", "us", or "our"), headquartered at Gokhama Kunzer, Tangmarg, Baramulla, Jammu and Kashmir 193404. By confirming an itinerary, paying a booking deposit, or utilizing any of our tour packages, cab rentals, or travel services, you ("Guest", "Client", or "You") agree to be legally bound by these Terms & Conditions.
Please review these terms thoroughly prior to making any financial advance. If you do not agree with any part of these terms, please consult our travel advisory team prior to confirmation.
2Booking Confirmation & Advance Payments
All trip bookings and reservations are subject to our strict cancellation timeframe:
* In the event of catastrophic natural emergencies (e.g. major highway closure certified by local authorities), dates may be rescheduled at our discretion, subject to hotel availability and seasonal tariff differences.
4Mountain Weather, Road Closures & Itinerary Adjustments
High-altitude Himalayan routes (Gulmarg Tangmarg road in winter, Zojila Pass to Ladakh, Razdan Pass to Gurez, Sadhna Pass to Keran) are subject to sudden snowfall, avalanches, or administrative traffic regulations.
While our drivers are experienced in snow driving and chained vehicles, safety is paramount. If a specific pass or sector is officially closed by the Border Roads Organisation (BRO) or Traffic Police, our team will provide alternate sightseeing or reroute your itinerary safely without liability for unvisited sectors.
5Inner Line Permits, Gondola Tickets & Local Regulations
• Border Permits: Frontier destinations including Gurez Valley and Keran Valley require valid Indian Government photo IDs (Aadhaar/Passport) for army checkpost registration. Foreign nationals must obtain prior regulatory clearance where mandatory.
• Gulmarg Gondola: Phase 1 and Phase 2 Gondola cable car tickets must be pre-booked through the official JK Cable Car portal. Our coordinators assist with scheduling and slots, but ticket inventory is controlled strictly by the J&K Government.
• Local Taxi Unions: In Pahalgam (Aru/Betaab/Chandanwari) and Sonamarg (Thajiwas Glacier), local union regulations mandate hiring designated local union cabs or ponies. These union charges are payable directly unless specified in your package voucher.
6Limitation of Liability
Shop A Trip Tour & Travels acts as a professional tour coordinator, vehicle provider, and booking facilitator. We exercise the highest standards of safety, vehicle maintenance, and driver verification. However, we cannot be held liable for personal injury, illness, loss of luggage, flight delays, missed connections, or unforeseen force majeure events beyond human control.
Guests are strongly advised to procure comprehensive personal travel and medical insurance prior to departure.
7Disputes, Inquiries & Legal Contact
We believe in amicable and friendly resolution of every concern. If you experience any grievance, service discrepancy, or have questions regarding these terms, please contact our management team directly in writing:
Any legal dispute or claim arising out of or related to our travel services shall be subject to the exclusive jurisdiction of the competent courts in Baramulla / Srinagar, Jammu and Kashmir, India.